Prove what your loyalty program is worth

Turn one-time shoppers into regular customers

Reward store visits, purchases, reviews, and referrals with retail loyalty software built for chains, franchise stores, and department stores. Or run a fashion loyalty program or consumer electronics loyalty program where members redeem points at checkout or for gift cards from 100+ brands, giving them a reason to come back.

• Spend and visit earning
• Category bonus rules
• Checkout redemption
• Gift cards from 100+ brands
• Return-aware balances

Follow shoppers from store to app to web

Members earn and redeem the same way at the register, in your app, and online, with one balance that follows them across every channel. You stop losing credit for in-store visits and finally see how each shopper really buys.

• One member ID everywhere
• Phone or app lookup at the register
• Buy online, pick up in store earning
• Cross-channel redemption
• Channel-level reporting

Give your best shoppers status worth keeping

Set clear earning paths with early access to collections and exclusive services. Give high-value clients an invitation-only VIP loyalty program as part of your luxury loyalty program. Student discount program software adds verified tiers for students, military, teachers, and healthcare professionals, so you reward the groups that matter to your brand.

• Spend-based tiers
• Early access to collections
• Invitation-only VIP
• Verified group tiers
• Tier upgrade alerts

Launch a paid membership shoppers want to keep

Charge an annual or monthly fee for free shipping, member pricing, and exclusive perks, and show each member a running total of what they have saved. Paid members have a clear reason to buy from you first, and the savings tracker makes renewal an easy decision.

• Annual and monthly plans
• Free shipping and member pricing
• Benefit usage tracking
• Savings tracker

Show members how much they save, so the fee pays for itself

Reward reviews, quizzes, and profile completion

Challenges, streaks, and badges reward product reviews, photo uploads, quizzes, and profile completion between purchases. This non-transactional loyalty keeps shoppers engaged between purchases and builds zero-party data you can use for personalization.

• Product review rewards
• Quizzes and polls
• Visit streaks
• Achievement badges
• Profile completion bonuses

Know every member and personalize every offer

See purchase history, preferences, and tier status in one member profile, then automate loyalty program enrollment bonuses, a birthday rewards program, and double-points weekends. Every offer feels personal to the store and category each member shops, without your team building campaigns by hand.

• Unified member profiles
• Enrollment bonuses
• Birthday and anniversary rewards
• Double-points weekends
• Store-level personalization

Protect your margins and points liability

Active members, redemption, and incremental revenue are reported by store and channel, while loyalty fraud prevention flags unusual point activity and reverses points on returns. Loyalty program cost management keeps breakage and liability in view, so finance always knows what the program costs.

• Program health dashboard
• Store and channel reports
• Breakage and liability tracking
• Unusual activity flags
• Rule testing before launch

Design a retail program your stores can run

We design earning rules, tiers, and reward economics with you. Store teams get simple enrollment scripts. Your program launches with QA and regular reviews, so every store can run it confidently from day one.

• Reward economics design
• Tier and benefit planning
• Store enrollment scripts
• Pre-launch QA
• Quarterly business reviews

Launch your loyalty program in days, not months

Connect loyalty to your POS, commerce, and CRM

POS loyalty integration links in-store transactions, online orders, returns, and customer identity to one member profile, alongside your commerce, CRM, and email platforms. Points post the moment a sale happens, and your teams never reconcile loyalty data by hand.

• POS loyalty integration
• Commerce platform sync
• CRM and CDP sync
• Return and refund events
• Email and SMS sync

Win the second order and every one after

Our eCommerce loyalty program solution rewards orders, reviews, and referrals right on your storefront, with frequent buyer program rules based on order and customer events. Shoppers apply points in the cart with one click, which turns first-time buyers into repeat customers.

• Order-based earning
• Frequent buyer rules
• In-cart redemption
• Referral rewards
• Return-adjusted points

Boost repeat order rate and average order value among members

Connect online shoppers with your stores and partners

As your DTC brand expands into pop-ups and retail partners, members keep one balance and one set of rules across your storefront, app, and physical locations. You get a complete view of each customer, wherever they choose to buy.

• Storefront and app accounts
• Pop-up store earning
• Retail partner purchases
• Channel attribution

Unlock early access and VIP perks for top customers

Customers climb tiers by spend or order count and unlock early access to drops, free express shipping, and exclusive products. Your top buyers get a clear reason to keep ordering, and a progress bar shows them exactly how close they are to the next tier.

• Spend or order tiers
• Early access to drops
• Free express shipping
• Members-only products
• Tier progress bar

Sell a membership with real savings

A paid VIP club bundles free shipping, member pricing, and bonus points on every order. Your best customers buy from you first, and the recurring fee adds predictable revenue.

• Monthly or annual billing
• Free shipping benefit
• Member-only pricing
• Bonus points on every order

Give points for photos, reviews, and social follows

Shoppers earn points for photo reviews, social follows, style quizzes, and profile details between orders. You collect the preference data that powers better recommendations, while customers stay engaged with your brand.

• Photo review points
• Social follow rewards
• Style and fit quizzes
• Birthday and preference capture

Personalize every email, SMS, and onsite offer

Order history, preferences, and tier status sit in one profile that feeds your email and SMS flows with welcome points, second-order nudges, birthday gifts, and expiry reminders. Each message lands at the right moment for the shopper, so you win repeat orders without extra discounting.

• Second-order nudges
• Points-expiry reminders
• Birthday gifts
• Product recommendations
• Win-back offers

Stop points abuse and track program ROI

Points reverse automatically on returns and cancellations, duplicate accounts are blocked, and points liability updates in real time. You can compare member and non-member revenue whenever you need to prove ROI.

• Automatic return reversals
• Duplicate account blocking
• Points liability view
• Member vs non-member revenue
• A/B rule tests

Launch a program that fits your margins

Our experts model reward costs against your margins, plan tiers and benefits, and hand over ready-to-send email and SMS templates. You can launch a program that grows revenue without eroding profit.

• Margin-based reward modeling
• Benefit planning
• Email and SMS templates
• Launch checklist
• Monthly optimization calls

Plug loyalty into your commerce and marketing stack

eCommerce stores can run a Shopify loyalty program, Magento loyalty program, or BigCommerce loyalty program. Salesforce Commerce Cloud and WooCommerce connect just as easily. Klaviyo loyalty integration and Braze loyalty integration keep every lifecycle message in sync with points and tiers.

• Shopify Plus and Adobe Commerce
• BigCommerce and WooCommerce
• Headless loyalty API
• Klaviyo and Braze sync
• Order and refund webhooks

Bring guests back more often

Restaurant groups, QSR and franchise chains, coffee shops, hotels, resorts, cruise lines, and tour operators use our restaurant loyalty software, hotel loyalty platform, and travel loyalty program to reward visits, stays, and digital orders. Guests redeem for free menu items, room nights, upgrades, or excursions, which keeps them choosing you over the competitor next door.

• Visit and spend rules
• Stay and booking earning
• Digital order rewards
• Meals, nights and upgrades
• Partner earn and burn

Grow visit frequency, repeat stays and direct bookings among members

Recognize guests at the table, front desk, and app

Dine-in, takeout, delivery, direct bookings, and on-property spend all count toward one guest account at every location and property. Our solution recognizes guests wherever they show up, and you learn which channels bring them back.

• Dine-in and takeout earnings
• Direct booking points
• On-property spend
• Property-level controls

Turn regulars into elite guests

Status levels unlock priority seating, room upgrades, late checkout, and lounge access. Our casino loyalty software can recognize hotel, dining, and spa spend at casino resorts without any wagering-based rewards. Your most frequent guests feel valued and have a clear reason to book with you again.

• Elite status levels
• Priority seating and upgrades
• Late checkout and lounge access
• VIP event invitations
• Non-gaming casino resort tiers

Start a dining or travel club guests pay to join

Sell dining or travel clubs with monthly dining credits, free delivery, member rates, annual free nights, or onboard credits. Recurring club fees bring in steady revenue, and usage reports show which benefits members actually value.

• Monthly dining credits
• Member rates and free nights
• Onboard credits
• Club benefit usage

Make every visit part of a bigger journey

Menu discovery challenges, visit streaks, and destination passports reward guests for trying new dishes, locations, and properties. Guests explore more of what you offer, and visits spread across your whole portfolio.

• Menu discovery challenges
• Weekly visit streaks
• Destination passports
• Trip milestones

Remember guest preferences at every location

Dining preferences, stay history, and special occasions live in one guest profile that powers birthday treats, slow-day bonuses, and next-trip offers. Every message feels personal, and you fill quieter days without blanket discounts.

• Guest preference profiles
• Special occasion rewards
• Slow-day bonuses
• Next-trip offers
• Seating and dietary notes

Keep rewards honest across locations

Track what every free item, night, and upgrade costs, compare members to non-members, and automatically catch staff misuse or duplicate check-ins. Protect margins at every location while proving the program's return.

• Cost per free item and night
• Member vs non-member visits
• Staff exclusion rules
• Duplicate check-in alerts
• Cross-property earning limits

Roll out guest loyalty across every location

Each brand and property gets earning rules and benefits that fit its guests, and front-of-house teams get enrollment scripts before the regional rollout. Staff sign up guests confidently, and every location launches to the same standard.

• Benefits by brand
• Front-of-house scripts
• Regional rollout plan
• Property launch support
• Guest feedback reviews

Sync loyalty with POS, ordering, and property systems

Transactions from Toast, Square, and enterprise POS, online ordering apps, booking engines, and property management systems flow into one guest profile, with Braze and Klaviyo kept up to date. Points post automatically, and your marketing always works from current guest data.

• Toast and Square POS
• Online ordering apps
• Booking engine and PMS hooks
• Braze and Klaviyo sync
• Guest identity matching

Know more about your guests by name across every location and property

Reward every trip, basket, and fill-up

Supermarkets and convenience stores can run a chain-wide grocery loyalty program. Fuel retailers can run a gas station loyalty program, and drugstores can easily launch a pharmacy loyalty program. Members redeem for cents off per gallon, basket discounts, free items, or brand-funded rewards, which turns quick stops into bigger baskets.

• Trip and basket earning
• Fuel and in-store events
• Cents-off fuel redemption
• Basket discounts
• Brand-funded offers

Turn fuel-only visits into inside-store sales

Link the pump, register, app, and delivery

At the pump, at the register, in your app, or on a delivery order, members are recognized with one balance across every store. You connect fuel and in-store spend and see each shopper's full routine.

• Member ID at pump and POS
• App and delivery earnings
• Network-wide balance
• Store-level controls

Recognize your most frequent shoppers

Shoppers unlock deeper fuel discounts, member pricing, and personalized offers as their trips or monthly spend grow. Your most frequent customers feel motivated to do more of their shopping with you.

• Trip-based tiers
• Fuel discount levels
• Tier-only pricing
• Personalized offer access

Offer a premium club with everyday savings

Members pay a small fee for free delivery, fuel savings, and monthly drink or snack perks, with a savings summary in their account. The club adds recurring revenue, and the summary shows members the fee is worth keeping.

• Free delivery
• Fuel savings
• Monthly drink and snack perks
• Club savings summary

Turn weekly shopping into a game

Reward everyday habits through weekly visit streaks, category challenges, seasonal quests, and a digital punch card program for earning free coffee, fountain drinks, and snacks. Shoppers visit more often, and add-on items find their way into more baskets.

• Weekly visit streaks
• Category challenges
• Seasonal quests
• Coffee and drink punch cards

Tailor offers to every basket

Basket history builds each member profile and automatically powers personalized digital coupons and CPG-funded bonus points. Our platform matches offers with what each household actually buys, and brand partners fund more of the rewards.

• Basket-based profiles
• Personalized digital coupons
• CPG-funded bonus points
• Next-trip offers

Control fuel discounts and points liability

Cap fuel discounts per visit, block duplicate accounts, and track liability across every store. Regulated items such as cannabis or prescriptions stay within permitted rules. Licensed retailers can also run dispensary loyalty software with age and benefit controls, so compliance never slows the program down.

• Fuel discount caps
• One account per shopper checks
• Store-level liability
• Regulated item rules
• Partner funding reports

Bring every store in your network on board

NextBee’s loyalty marketing experts help you plan fuel and basket reward costs up front. We set up CPG partner funding and roll out your program store by store with cashier training materials. Every location launches the same way, and partner funding is settled without spreadsheets.

• Fuel and basket cost planning
• CPG partner funding setup
• Cashier training materials
• Store-by-store rollout
• Partner settlement reviews

Link loyalty to POS, fuel and delivery systems

In-store POS, fuel controllers, mobile apps, and delivery partners send transactions to member accounts at every location. Points get updated in real time, so members see their rewards before they drive away.

• POS and fuel controller links
• Mobile app and wallet
• Delivery partner orders
• CPG offer feeds
• Location rollout support

Identify more of your transactions to a known member

Deepen the relationships that grow deposits

With our platform, banks, credit unions, fintech apps, and insurers can run a bank loyalty program. You can reward direct deposit, card spend, digital adoption, and multi-product relationships with a fintech loyalty program or insurance loyalty program. Members redeem for statement credits, cash back, or gift cards, which gives them a reason to make you their primary institution.

• Direct deposit and card rewards
• Digital adoption rewards
• Multi-product bonuses
• Statement credits
• Gift card catalog

Grow products per member and lower attrition among enrolled customers

Offer one rewards account across every channel

Branches, mobile banking, online banking, and agents all share the same rules. Each member earns and redeems in the same way everywhere. You see each relationship in one place.

• Branch and app earning
• Online banking redemption
• Agent channel recognition
• Single rewards balance

Reward your most valuable relationships

Create relationship tiers based on balances, products, or policy count. Unlock fee waivers, priority service, and exclusive benefits, all within your eligibility and disclosure rules. Your most valuable members get a reason to deepen the relationship instead of opening accounts elsewhere.

• Relationship tiers
• Fee waivers
• Priority service
• Disclosure-ready benefits

Package premium benefits members pay for

Premium account packages bundle identity protection, travel perks, and partner discounts, with value statements that show members what they get each month. The packages add fee income, and the statements make their value easy to see.

• Premium account packages
• Partner discounts
• Identity protection perks
• Value statements

Encourage healthy financial habits

Reward members for creating savings goals, using budgeting tools, and completing financial education. Create wellness and safe-driving programs for insurers. Members build healthier habits, and you build relationships that go beyond transactions.

• Savings goal challenges
• Financial education modules
• Budgeting tool rewards
• Safe-driving and wellness programs

Match offers to life stage and product

Relationship history and product holdings sit in one profile, so rewards can be credited on special occasions such as anniversaries, first direct deposit, policy renewals, and life events. Members hear from you at moments that matter to them, which makes cross-selling feel helpful instead of pushy.

• Relationship profiles
• Account anniversary rewards
• Policy renewal rewards
• Life-event offers

Prove retention lift within your compliance rules

Measure reward cost, liability, and member retention against non-members, with eligibility rules, review steps, and audit trails behind every reward. You can show leadership the retention impact and give compliance the documentation it needs.

• Reward cost and liability
• Retention comparison
• Eligibility checks
• Audit trails

Show the difference loyalty makes to member retention

Build a program your compliance team can approve

Your compliance and marketing teams shape reward economics, eligibility, and disclosures with ours before anything goes live. The program launches approved and documented, with no surprises in later reviews.

• Disclosure drafting support
• Compliance review sessions
• Eligibility design
• Launch testing
• Program documentation

Map loyalty to core, card, and policy systems

Events from core banking, card processors, digital banking apps, policy administration, and Salesforce drive loyalty rules, while your core systems stay as they are. Rewards update automatically, and IT avoids a costly core project.

• Core banking events
• Card transaction feeds
• Policy system hooks
• Salesforce sync
• Mobile banking hooks

Grow share of wallet with business customers

Manufacturers, distributors, agricultural retailers, and professional services firms can run a B2B loyalty program, manufacturer loyalty program, or grower loyalty program that rewards purchases, reorders, and product mix at account level. Accounts redeem for equipment, training, merchandise, or account credit, which keeps more of their spend with you.

• Account-level earning
• Product mix bonuses
• Seasonal grower rewards
• Equipment and training redemption
• Account credit

Grow repeat orders and share of wallet in enrolled accounts

Combine portal, rep and distributor purchases

Orders from your B2B portal, field reps, EDI, and distributor sales data roll up into one account balance. You finally see each account's full buying picture, no matter how they order.

• B2B portal earning
• Field rep orders
• EDI and distributor data
• Account-level balance

Tier accounts by volume and growth

Create account tiers based on annual volume, product categories, or growth. Members unlock priority support, co-marketing funds, and exclusive programs as they progress. Customers can see exactly what it takes to reach the next level, which gives them a clear reason to consolidate purchases with you.

• Volume-based tiers
• Growth tiers
• Priority support
• Co-marketing funds

Create premium service for key accounts

Build a client loyalty program for key accounts with exclusive content, advisor access, and events hosted by your account teams. Your top customers get service competitors cannot easily match, strengthening renewals and expansion.

• Premium service levels
• Client loyalty circles
• Advisor access
• Account team events

Recognize training, certification, and product adoption

Buyers and contacts earn rewards for product training, certifications, new product trials, and portal adoption. Teams that know your products buy more of them, and every contact stays engaged.

• Certification rewards
• New product trials
• Portal adoption bonuses
• Contact-level participation

Manage accounts, contacts, and hierarchies

Account hierarchies, buyer contacts, and purchase history live in one profile, and rewards trigger at contract renewals, order milestones, and seasonal buying windows. Sales and marketing work from the same account view, and offers arrive when buyers make decisions.

• Account hierarchies
• Contact profiles
• Contract renewal rewards
• Seasonal buying windows

Match B2B rewards to invoiced orders

Share rewards for invoiced orders. Our platform flags duplicate claims across locations and reports reward cost and incremental volume by account. This helps you avoid disputes and can prove which accounts grew because of the program.

• Invoice-matched rewards
• Cross-location claim checks
• Reward cost by account
• Incremental volume reports

Win your sales team's support from day one

Credit account-level rewards first, then prepare your sales and distributor teams to promote them. Performance reviews tie the program to account growth, so sales sees it as a tool rather than extra work.

• Account reward design
• Sales team enablement
• Distributor onboarding
• Growth-based reviews

Tie loyalty to ERP, CRM, and order systems

NetSuite, SAP, and Dynamics 365 connect ERP orders, account hierarchies, and CRM records to loyalty rules. Real transactions trigger rewards automatically so your team stops making manual adjustments.

• NetSuite integration
• SAP and Dynamics 365 integration
• Salesforce CRM sync
• B2B portal events
• Invoice matching
• Distributor data imports

Reduce manual reward adjustments and B2B reward disputes

Fill the appointment book with regulars

Every haircut, color, facial, and retail purchase earns points in a beauty loyalty program. A med spa loyalty program can reward treatment packages within your practice's policies. Clients feel motivated to rebook appointments when every visit moves them closer to a reward.

• Service and retail earning
• Treatment package rewards
• Free service redemption
• Multi-location balances
• Retail product points

Book, earn, and redeem in one client profile

Clients earn the same way whether they book online, check in at the front desk, or buy products from your web store. Every location shares one balance, so clients can visit whichever salon suits them.

• Online booking earning
• Front-desk check-in
• Web store purchases
• One balance across locations

Celebrate clients who book every month

Clients who rebook often move into higher tiers with priority booking, complimentary add-ons, and member-only events. Your regulars feel appreciated, and your stylists' calendars fill with loyal clients first.

• Visit-based tiers
• Priority booking
• Complimentary add-ons
• Member-only events

Build a monthly membership clients love

Create monthly membership packages that include a set service, member pricing on extras, and rollover credits. Build a steady revenue stream between visits, and give members reasons to keep booking appointments.

• Monthly service credits
• Member pricing on extras
• Credit rollover rules
• Membership freezes

Stamp every visit on a digital punch card

A digital punch card replaces the paper version: clients scan a QR code at the front desk and earn a free service when the card is full. Nothing gets lost in a wallet, and every stamp nudges the next booking.

• QR code stamps
• Free service on completion
• Bonus stamps for retail
• Card completion reminders

Keep client notes, preferences, and history together

Personalize offers, rewards, and messages based on stylist notes, preferred products, and visit history. Each client gets a personal experience, even with a new stylist.

• Stylist and therapist notes
• Product preferences
• Rebooking reminders
• Birthday offers

Measure rebooking and visit frequency

See how often members rebook compared with non-members, which rewards bring clients back, and what each free service costs. You can adjust rewards with confidence and show owners the program's return.

• Rebooking rate comparison
• Reward cost per service
• Visit frequency trends
• Location comparison

Prepare front-desk teams to enroll every client

We give your front-desk teams a short enrollment script, create personalized rewards for services, and review results for each location. Every client learns about your program offerings, and each store knows how it is performing.

• Service and retail reward setup
• Front-desk enrollment script
• Location launch plan
• Monthly results reviews

Integrate loyalty into your booking software

Appointments, check-ins, and product sales from your booking and POS software automatically update points. Your front desk never enters points by hand, and clients see their balance right away.

• Booking software sync
• Salon POS events
• Online store orders
• Automatic point updates
• Multi-location setup

Know the shoppers who buy your brand

Shoppers earn on your products wherever they buy them through a CPG loyalty program. They earn bonuses for product lines and a brand rewards catalog. You build a direct relationship with your buyers, even when a retailer makes the sale.

• Purchase-based earning
• Retailer-agnostic rewards
• Direct shopper relationships
• Product line bonuses
• Brand rewards catalog

Capture purchases from every retailer

A receipt-scanning loyalty program reads receipts from any store, matches eligible products, and automatically credits points. You can see purchases across every retailer instead of relying on partial sales data.

• Receipt scanning
• SKU matching
• Online order uploads
• Retailer coverage reports

Move brand fans up with every purchase

Fans unlock higher tiers as they buy across your product range, with early access to launches and limited editions. Your most loyal buyers try more of the range and become your strongest advocates.

• Range-based tiers
• Early launch access
• Limited-edition rewards
• Fan recognition

Introduce a brand club with exclusive perks

Your most loyal fans can join a paid brand club with free samples, members-only bundles, and access to exclusive events. Your club creates a direct revenue stream and a brand community you own.

• Members-only bundles
• Free samples
• Event access
• Club renewal reminders

Challenge shoppers to try new products

Trial challenges reward shoppers for buying a new flavor or product line, with bonuses for multi-product baskets. Gain repeat buyers faster, and shoppers discover more of what you make.

• New product trial challenges
• Multi-product bonuses
• Seasonal campaigns
• Recipe and content quizzes

Build a first-party profile for every buyer

Receipts, quiz answers, and preferences create a first-party profile for each shopper, with consent recorded. Your offers no longer depend on retailer data, and every campaign starts with a clear picture of who buys what.

• First-party shopper profiles
• Preference capture
• Purchase history by SKU
• Consent management

Show which promotions drive repeat purchases

Our platform blocks duplicate or altered receipts. You get complete details of verified purchases, repeat rates, and cost per purchase by product and retailer so you know which promotions earn repeat buyers and stop paying for fraud.

• Cost per verified purchase
• Repeat rate by product
• Retailer performance
• Duplicate receipt blocking

Design programs tailored to your promotion calendar

With our loyalty program management services, you can line up rewards with your launches and seasonal promotions. Set up retailer bonuses and get detailed reports on every campaign. This helps brand managers spend budget on what works and plan the next campaign with real data.

• Promotion calendar planning
• Retailer bonus setup
• Campaign recaps
• Budget pacing

Feed receipt and retailer data into one program

Receipt data, retailer feeds, and eCommerce orders flow into one shopper record, with your CRM and email platforms kept in sync. Marketing, sales, and insights teams all work from the same customer view.

• Retailer data feeds
• eCommerce order sync
• CRM and email sync
• Product catalog mapping
• Receipt processing API

Give shoppers a reason to choose your center

Customers earn points for verified purchases at stores, dining, parking, and events through your mall loyalty program. Our platform encourages your shoppers to choose your center over the one across town and to stay a little longer on each visit.

• Earn at every tenant
• Dining and parking rewards
• Event points
• Center gift cards
• Visit bonuses

Track shoppers across every store in the center

Receipts, app check-ins, and QR visits link to one shopper account across every store in the center. Our platform offers you complete visibility on the whole visit - not just one purchase - and tenants benefit from that insight too.

• Receipt uploads
• App check-ins
• QR visit tracking
• Cross-tenant shopping data

Make your top shoppers feel like VIPs

Top spenders unlock valet parking, lounge access, personal shopping, and invitations to private events. Your best shoppers feel recognized and keep spending to retain access to exclusive perks.

• Spend-based VIP tiers
• Valet and parking perks
• Lounge access
• Private event invitations

Charge for a VIP pass that pays for itself

An annual VIP pass with parking benefits, tenant discount bundles, and event priority gives frequent shoppers clear value for the fee. The pass brings in direct revenue and keeps members coming back.

• Annual VIP pass
• Parking benefits
• Tenant discount bundles
• Event priority

Send shoppers on center-wide quests

Seasonal quests and store passport challenges encourage shoppers to visit new stores, attend events, and try new restaurants. Foot traffic spreads across more tenants, and quieter stores get noticed.

• Store passport challenges
• Seasonal quests
• Event attendance rewards
• Restaurant discovery

See shopper behavior across the whole center

With our loyalty platform, your tenants can send targeted offers through the coalition program, based on which stores each shopper visits and buys from. Offers reach the right shoppers, and tenants see why the program is worth joining.

• Cross-tenant profiles
• Tenant-targeted offers
• Visit frequency data
• Shopper segments

Report footfall and spend to every tenant

Compare visits and receipts from members and non-members, and give each tenant a report on the traffic and sales the program brings them. You can prove the program's value at lease renewal time and settle partner funding accurately.

• Member vs non-member footfall
• Tenant sales reports
• Partner funding settlement
• Campaign results

Sign tenants up and keep them active

Tenant onboarding, coalition funding rules, and a year-round event calendar keep the program visible and well supported. Stores in your mall stay active, and shoppers always have a new reason to visit.

• Tenant onboarding
• Coalition funding rules
• Event calendar planning
• Tenant performance reviews

Pull receipts and tenant data into one view

Your mall app, parking systems, receipt scanning, and tenant POS feeds connect to one shopper record. Data from across the center comes together without manual work for your team or your tenants.

• Receipt processing
• Tenant POS feeds
• Mall app integration
• Parking system links
• Gift card platform sync

Keep pet parents coming back

Food, supplies, grooming, and vet visits all earn points with a pet loyalty program, and a household loyalty program lets families earn together for every pet they own. Pet parents keep their spending with you instead of splitting it between stores.

• Purchase and service earning
• Grooming rewards
• Vet visit points
• Family point pooling
• Autoship bonuses

Unite store, clinic, and online purchases

Each customer’s store purchases, clinic visits, autoship orders, and online shopping count toward one household account. You see each pet family's full relationship with your brand across every channel.

• Store and clinic earnings
• Autoship orders
• Online store purchases
• Household account

Level up pet parents with every visit

Every visit and purchase moves a household closer to the next tier, with free grooming add-ons, priority appointments, and member pricing along the way. Families get an additional reason to book their next appointment with you.

• Household tiers
• Free grooming add-ons
• Priority appointments
• Member pricing

Bundle care and supplies into one membership

Wellness visits, grooming credits, and supply discounts can come bundled in one monthly plan. Pet parents budget once, and you earn steady revenue while seeing them more often.

• Wellness plan credits
• Grooming credits
• Supply discounts
• Plan usage tracking

Celebrate pet milestones and wellness visits

Pet birthdays, adoption anniversaries, and completed check-ups earn badges and bonus points. Families enjoy celebrating their pets with you, and wellness visits stay on schedule.

• Pet birthday rewards
• Adoption anniversaries
• Check-up badges
• New pet welcome bonus

Store every pet's profile with the household

Each pet's breed, age, and preferences sit under the household profile, so refill and grooming reminders match the right animal. Our platform suggests personalized offers that feel thoughtful, not generic.

• Pet profiles
• Household linking
• Refill and grooming reminders
• Breed and age offers

Track lifetime value by household

Track spend, visits, and reward cost per household, and compare member retention with non-members. You know which families are most valuable and what it costs to keep them.

• Household lifetime value
• Visit frequency
• Reward cost tracking
• Member retention trends

Set up one program for stores and clinics

Retail and veterinary services share one reward design, clinical records stay separate, and each location gets launch support. We help stores and clinics launch together and keep the program rules consistent.

• Retail and clinic reward design
• Clinical record separation
• Location launch support
• Staff training guides

Bring store, clinic and eCommerce systems together

NextBee integrates with practice management, POS, and eCommerce systems to send purchases and visits to one household account, without touching clinical records. Points update automatically, and sensitive data stays where it belongs.

• Retail POS sync
• Practice system events
• eCommerce and autoship orders
• Household matching
• Clinical data kept separate

Earn the service visit and the next sale

With an automotive loyalty program, customers earn points for every service, part purchase, and accessory. Auto owners can apply rewards toward their next vehicle purchase or scheduled service. Your service lane stays busy between purchases.

• Service and parts earning
• Accessory rewards
• Service lane redemption
• Next-vehicle credit
• Dealer group balances

Join showroom, service and online activity

Every rooftop shares one owner account, so purchases, service visits, online scheduling, and app activity all count. Owners can visit any store in your group and still earn.

• Showroom purchases
• Service visits
• Online scheduling
• Dealer group account

Honor long-time owners with priority status

Tenure and service visits lift owners into higher tiers with loaner priority, free car washes, and invitations to new model events. Long-time owners feel valued, and that recognition gives them another reason to stay with your dealership.

• Tenure-based tiers
• Loaner priority
• Free car washes
• New model events

Convert maintenance plans into paid memberships

A member benefits program shows car owners what they save with prepaid maintenance memberships that bundle oil changes, tire rotations, detailing, and more. You lock in future service visits and bring in revenue up front.

• Prepaid maintenance
• Tire and detailing perks
• Member benefits tracking
• Renewal reminders

Gamify service and safety habits

On-time maintenance, safety check completions, and app adoption earn customers badges and bonus points. Owners keep their vehicles in better shape, and your service bays stay full.

• On-time maintenance badges
• Safety check rewards
• App adoption points
• Mileage milestones

Connect owners, vehicles, and service history

Send service reminders and trade-in offers when they matter, with owner profiles linked to vehicles, service history, and lease end dates. Your team reaches owners at the right moment instead of guessing.

• Owner and vehicle profiles
• Service history
• Lease-end offers
• Service due reminders

Compare service retention by rooftop

Get access to detailed reports on owner return rates after purchase, reward costs, and rooftop performance. Fixed ops leaders can see which stores keep owners coming back and where to focus.

• Service retention by rooftop
• Reward cost per repair order
• Owner return rates
• Group-wide reports

Equip every rooftop to run the program

Service advisors get talking points, each brand and rooftop gets its own rewards, and your fixed ops team reviews results with our expert guidance. Advisors can promote the program, and every store rolls out on the same plan.

• Rooftop reward setup
• Service advisor talking points
• Fixed ops reviews
• Group rollout plan

Pass DMS and service data into rewards

Repair orders, parts sales, and vehicle purchases from your dealer management system automatically update owner points. Advisors never enter points manually, and owners see rewards right after their visit.

• DMS repair orders
• Parts and accessory sales
• Vehicle purchase events
• Service scheduling sync
• Dealer CRM link

Make staying the easy choice

With our telecom and utility loyalty programs, customers earn rewards based on their tenure, on-time payments, and add-on services. They can redeem these points for bill credits, data, or devices, making it more valuable to stay than to switch.

• Tenure points
• On-time payment rewards
• Add-on service bonuses
• Bill credit redemption
• Data and device rewards

Reward customers in-store, online and in the app

Whether customers visit a store, log in online, or use your app, every action counts toward one account. You see engagement across all channels and reward customers wherever they interact.

• Retail store earnings
• Web account activity
• App engagement points
• Single customer balance

Thank long-tenured customers with better perks

With long tenure and higher-value plans, subscribers gain access to exclusive privileges, such as priority support, device upgrade offers, and exclusive events. Our platform gives VIP customers reasons to renew their plan.

• Tenure tiers
• Priority support line
• Device upgrade offers
• Exclusive events

Add premium plans with perks customers notice

Streaming add-ons, partner offers, and bonus data make premium plans worth paying for. Customers can see benefit usage within the account. They feel motivated to move to higher-value plans and can see exactly what they get.

• Streaming add-ons
• Partner offers
• Bonus data
• Plan benefit usage

Build better account habits with challenges

Non-transactional rewards encourage autopay, paperless billing, energy saving during peak events, and device returns through a recycling rewards program. Customers pick up habits that lower your costs and support your sustainability goals.

• Autopay and paperless rewards
• Peak-event energy saving
• Device recycling
• App self-service challenges

Spot loyal and at-risk customers early

Usage, support contacts, and account history are stored within one profile. This helps you reward loyal customers and reach at-risk ones with the right offer. Retention teams can act before customers decide to leave.

• Account usage profiles
• Support contact history
• At-risk segments
• Anniversary offers

Watch churn and engagement side by side

Our platform compares churn, plan upgrades, and program engagement for members and non-members, along with the cost of every bill credit. See how the loyalty program reduces churn, and keep reward spending under control.

• Churn comparison
• Upgrade rates
• Bill credit cost
• Engagement trends

Model rewards against churn and lifetime value

Our customer lifetime value management experts help you calculate the cost of each reward, suggest the best practices to reduce fraud, and set up reward credit rules that boost customer retention. We ensure that the rewards stay profitable and your team always knows what is working.

• Lifetime value modeling
• Credit and fraud rules
• Retention team reporting
• Campaign planning

Sync loyalty with your billing and usage systems

Our loyalty marketing platform integrates with your billing, usage, and CRM systems so it can trigger offers, messages, points and bill credits automatically. The program stays separate from rate plans and credits appear on the next bill.

• Billing system triggers
• Usage data feeds
• CRM sync
• Bill credit posting
• Smart meter data for utilities

Make each eligible interaction count

Define earning rules around the purchases and activities your program values. Show members their progress and explain when points become available so the next interaction has a clear purpose.

• Earning rules
• Eligible activities
• Point status
• Member progress

Give members a clear next milestone

Connect tier progress to meaningful qualification rules and relevant benefits. Explain what changes at each level and help members see the actions that move them toward their next milestone.

• Tier qualification
• Benefit eligibility
• Progress views
• Milestone messages

Make the benefits of membership easy to use

Help your members discover benefits they can use. We organize approved perks, eligibility and terms so the path from finding an offer to redeeming it stays clear.

• Benefit catalog
• Member eligibility
• Offer terms
• Redemption journeys

Connect program moments to useful invitations

Use enrollment, earning and reward milestones to time relevant communications. Help members discover a benefit or take their next eligible action while keeping message frequency appropriate.

• Enrollment messages
• Milestone prompts
• Benefit reminders
• Contact preferences

Keep loyalty in step with your existing systems

Map the events and identifiers your loyalty program needs from commerce, CRM or service tools. Check updates before they affect earning, eligibility and member communications.

• Member identifiers
• Commerce events
• CRM connections
• Eligibility updates