Account hits activation milestone
Core action detected
Franchise Customer Referral Program
Use franchise referral software to give franchise locations approved customer referral campaigns and local follow-up.
Hand every location a ready campaign
Give every location a ready-made referral campaign, so franchisees can launch without building anything new themselves.
Send new customers to the nearest store
Grow local sales by sending each referred customer to the nearest store with an offer ready.
Keep rewards consistent network-wide
Set reward rules at the brand level to keep offers fair and consistent across your network.
✓ SOC 2 Type IITrusted by 300+ brands

The team has helped us scale the referral program to multiple markets including US, Japan, Australia, Singapore.
As a trusted partner, the Nextbee team has consistently delivered reliable and responsive service in support of Just Energy's digital gift card program.
NextBee delivered the right platform and the right partnership. Their comprehensive solution and collaborative approach helped us grow participation from an original goal of 10% to 35% of our customer base.
If you're looking for a powerful platform to run your loyalty and promotions initiatives, NextBee should be your first choice.
An ROI positive program is not just a buzzword, but a commitment we stand by.



Run a SaaS referral program that lets customers invite new accounts from inside your product, with double-sided offers such as subscription credit for the referrer and an extended trial for the new account. With B2B referral programs, you can pay rewards in stages as a referral reaches qualified lead, booked meeting and closed deal.

Match sales requests to willing customers by product, segment and fit with customer reference management software. Advocates can take on peer calls, case studies and community answers, and built-in limits make sure no one is asked too often.
Prove the win rate on reference-supported opportunities
Request a Demo
Invite quotes, case study interviews and video stories from happy accounts, with usage permissions and approval routing before anything is published. The same advocate pool supplies webinar and event speakers.

We support B2B review generation with neutral invitations timed after completed onboarding or product-use milestones. Public review invitations never depend on a positive rating, and customer feedback incentives apply only to private surveys.

Run time-bound contests with leaderboards ranked only on approved qualifying actions. Team challenges work well when whole customer workspaces refer together.
Send invitations after onboarding milestones, positive NPS responses, feature adoption or renewals.
Core action detected
Personalized share link sent
Attribution recorded
Credited at paid conversion

Agencies, consultants and technology partners get a branded portal to register named prospects, track status and earn staged referral fees as deals progress.

From reward economics to advocate recruitment, our experts set up the program and run QA, launch and monthly performance reviews. Responsibilities are agreed up front, and fraud reviews catch duplicate workspaces and self-referrals before anyone is rewarded.

Route every referred prospect to the right owner by account and territory and keep the referrer updated on progress. That is referral lead management without spreadsheets. Product events, Salesforce or HubSpot deal stages and billing events connect to your reward rules through the referral API and webhooks.
Reduce the time from referral to sales-owner acceptance
Request a Demo
Shoppers at your DTC brand or online store get a personal offer to share right after purchase, as part of an ecommerce referral program. Friends receive a first-order discount, referrers earn store credit or points, and rewards are paid only after the referred order clears the return window.

Invite your most loyal shoppers into an advocate program with missions such as product feedback, early product tests and social shares, and recognize them with perks and early access.

Encourage your customers to submit product stories, photos and unboxing videos through a branded hub. You can create custom usage permissions before content appears on your site or ads.

Once customers have had time to use the product, a review invitation goes out after delivery. Every buyer gets the same request, and private feedback goes straight to your customer team.

Plan contests around launches, holidays and sale events, with leaderboards based on qualified referred orders. Prizes are awarded only after each purchase is validated.
Place referral invitations on order confirmation, order-status and post-delivery moments when shopper satisfaction is highest.
Thank-you page invite shown
Referral attributed
Qualification confirmed
Credit and email delivered

Give affiliates and complementary brands their own referral links and codes, with commission rules, return-window holds and payout tracking.

We model your offer economics against margins, set return-window and coupon rules, and plan each season's campaigns with you. Checks for referral codes posted on coupon sites and for self-referrals protect your margins.
Keep reward cost in proportion to referred order value
Request a Demo
Shopify referral program or BigCommerce referral program map Shopify Plus, BigCommerce, WooCommerce or custom storefront order events to referral rules. Completed buy now, pay later (BNPL) payments can start the same journey, and Klaviyo or Attentive receive referral links for email and SMS.

Credit unions and banks can run member get member programs, while insurers and advisors invite policyholders and clients. With a credit union referral program, you can give the new member a funded-account bonus and the referring member a reward, with referrals qualified in stages: account opened, deposit funded, first transaction or insurance policy bound.
Track referred accounts opened and funded every month
Request a Demo
Financial advisor referral programs give wealth management, accounting firm and professional services clients a structured way to introduce prospects to advisors. Keep each introduction visible and reviewable with consent checkpoints and milestone records.

Collect member and client stories with documented consent. Route every testimonial through compliance and marketing approval before it is published.

Account onboarding, a resolved support case or a smooth claim can each trigger a neutral review invitation for branch listings, app stores and review sites. Members get the same invitation whether their experience was great or average.

Set a campaign window and let members compete. Leaderboards count qualified accounts, not raw invitations, and every branch can see how its members are doing.
Ask for referrals when members are happiest: right after onboarding, when a support case is resolved, after a positive survey, or at policy renewal time in your insurance referral program.
Account active
Share link delivered
Deposit milestone met
Bonus paid after review

Bring mortgage brokers, independent insurance agents, CPAs and affinity partners into your program with their own referral portal. You pay referral fees only under approved agreements, after your team has reviewed each one.

Your compliance and marketing teams work with ours on offers, disclosures and qualification stages, and everything is tested before launch. We also check for duplicate identities and bonus abuse before anyone gets a reward.
Keep duplicate-account and bonus-abuse rates in check
Request a Demo
Let account events from your core, digital banking app or CRM qualify referrals automatically. Payment apps and neobanks get fintech referral software that fits their flows, and approval history stays ready for compliance reviews.

Fill more seats and rooms with a restaurant referral program or hotel guest referral program built for restaurant groups, QSR chains, hotel groups, resorts and travel brands. New guests get a first-visit offer or member room rate. Referrers earn points or dining credit once the friend dines, checks out or completes a trip.
Fill tables and rooms with guests your regulars send you
Request a Demo
Your regulars already talk about you. Give your most loyal diners and travelers simple missions, like hosting a group booking, sharing a new menu or joining a tasting event, and thank them with perks.

Turn great stays and meals into guest stories. Guests share photos and trip moments tied to a location or property, and the right manager approves each one before it appears in your marketing.

After checkout, a meal or a finished tour, send every guest the same review invitation for that location's listing. Private feedback goes to the property team.

Get more guests during non-peak hours, support new location openings and boost off-season travel with time-limited contests. Keep everyone involved with location and property leaderboards.
Put QR codes on tables and receipts so guests can refer friends on the spot. Then follow up after digital orders, at hotel checkout and after five-star survey responses.
Location captured
Referral attributed
Qualification met
Points and email delivered

Work with travel advisors, event planners, concierges and corporate partners who send you group bookings and events through their own links and codes. Their commissions are paid after the stay or event is completed.

Before rollout, we give each region guest offers, location rules and staff guidelines it can use from day one. Staff exclusions and cross-location limits keep guest referrals honest.
Know which guests bring in the most new business
Request a Demo
Visits and bookings from your restaurant POS, online ordering apps, booking engines and property management systems count automatically toward referral rewards and your guest loyalty program.

Neighbors trust neighbors. With a home services referral program, HVAC, plumbing, electrical, roofing, solar, pest control and cleaning brands can turn every finished job into the next one. The homeowner earns a gift card or service credit. The neighbor gets a first-service discount, and high-value installs earn bigger rewards - all paid once the job is done.
Pay less per completed job than you pay for third-party leads
Request a Demo
Repeat customers and maintenance plan members are your best word of mouth. Ask them to host a yard sign, share a finished project or join a community event, and recognize them when they do.

Finished projects make the best proof. Homeowners can submit before-and-after photos and project stories, and your branch approves each one before you use it.

Text a review invitation right after the technician finishes the job, linked to that branch's listing. All customers are invited to share reviews, and any service issues go privately to the branch.

Before peak heating, cooling or storm season, a short contest can fill your schedule. Branch and region leaderboards rank teams on completed jobs.
The best time to ask for a referral is right after a completed job, a five-star survey or a maintenance plan renewal. QR codes on invoices and truck wraps keep the invitation in front of homeowners.
Service verified
Personal link delivered
Referral attributed
Paid after job completion

When a realtor, home builder, property manager or insurance adjuster refers a homeowner, the portal tracks it and the referral fee is paid after the job is completed.

Each service line gets its own offer, and your branch and technician teams get simple playbooks. We roll out franchise referral programs across branches and locations in waves and review results with every region.
Get every branch running referrals, not just your top performers
Request a Demo
Rewards are paid only when a job is marked complete in your field service or scheduling platform, with CRM records keeping referral details in sync.

Apartment residents know who is looking for a new home. With a resident referral program, they earn a rent credit or gift card, and the new resident gets a move-in credit, both applied after the lease is signed and move-in is confirmed.
Lease more units through residents than through listing sites
Request a Demo
Residents who have stayed for years and past home buyers make natural community advocates. Invite them to host resident events, welcome new neighbors or share local guides.

Move-in day and closing day produce great stories. Residents and home buyers can submit photos and video testimonials, and nothing is published until it is approved.

A smooth move-in, a lease renewal or a successful closing is the right moment to send a review invitation for that property's or office's listing. No one is filtered out based on how they rated their experience.

Get properties competing during lease-up and peak moving season. Rankings count signed leases, so the competition stays focused on real results.
Move-in day, lease renewals, community events and closings each trigger an automatic referral invitation.
Positive moment detected
Resident link delivered
Lease milestone met
Resident notified

Let agents exchange client introductions across offices, relocation teams and approved brokerage partners. Ownership records, authorization checkpoints and approved fee handoffs at closing all live in your real estate referral software.
Track every agent referral from introduction to closed transaction
Request a Demo
Rollout happens property by property or office by office, with resident offers and agent referral rules written within your lease and brokerage policies. Duplicate claim and staff exclusion reviews cover the whole portfolio.
Give every property and office one view of referral performance
Request a Demo
Keep your leasing software. Lease and transaction events from property management, leasing CRM and brokerage systems flow straight into your referral rules.

Your happiest owners are your best salespeople. With a car dealership referral program, they earn a reward when a friend they send takes delivery, and QR code referral cards handed out at delivery and service visits track every introduction from the first scan.

Start an owners circle for repeat buyers and long-time service customers. Members get priority service, event invitations and recognition every time an introduction turns into a sale.

Capture delivery-day photos, short owner videos and quotes in one library. Each rooftop approves its stories before they appear on your website, vehicle listings or social channels.

Invite every buyer and service customer to review you after delivery or a service visit, with a link to the right rooftop's listing. Everyone gets the invitation, not just customers with high survey scores.

Time contests to model-year changeovers and weekend sales events. Leaderboards count delivered vehicles only, so sign-ups that never buy do not move the rankings.
Referral invitations go out on their own after delivery, the first service visit, a five-star survey response and lease-end conversations.
Referral card activated
Lead created for the rooftop
Delivery confirmed
Service credit or gift card sent

Recruit fleet managers, employer benefit teams, credit unions and local businesses as partners, each with their own referral link. You pay partner fees only after a referred vehicle is delivered.

Brand-by-brand and rooftop-by-rooftop offers come with short scripts for sales and service teams. Your marketing lead gets a results review each month.

Referred leads land in your dealer CRM, and deliveries and repair orders are confirmed from your dealer management system. Rewards then match real sales and service visits.

With a member-get-member program, members earn dues discounts, event passes or recognition when a colleague they invite joins. Each invitation is tracked from the first click to paid membership.

Board members, volunteers and long-standing members can promote events, mentor new joiners and speak for the profession. Every contribution is logged and recognized.

Ask members to share career stories, conference photos and short videos about what the association means to them. Your communications team approves each one before it appears in recruitment campaigns.

Conferences, certification exams and training courses all end with a review invitation for every attendee, on event directories and your own listings.

Give your association referral program a push before renewal season by letting chapters compete. Rankings are based on paid new members, not invitations sent.
Members hear from you after renewals, new certifications, award wins and conference registrations, when they feel most connected to the profession.
Renewal confirmed
Chapter captured
Dues paid
Recognition or dues credit applied

Group and student memberships grow faster when employers, universities and allied associations have their own referral codes. One report shows the members each partner brings in.

Your bylaws and dues policies shape every member offer, and chapter leaders receive ready-made campaign kits. We review recruitment results with you each quarter.

Each referred prospect appears in your association management system, and dues payments are confirmed before recognition or dues credits are applied. This keeps your membership referral program records in one place.

Turn your members into recruiters with a gym referral program. They share guest passes and personal links, earn a reward after the new member's first paid month, and can invite a workout partner on the spot with front-desk QR codes.

Committed members can welcome newcomers, lead community workouts and post class updates. They earn perks such as free classes, guest passes or club merchandise.

Gather member progress stories, class photos and coach shout-outs with each member's consent. Club managers approve every story before it runs in ads or on your website.

Ask members for a review after their first month, a personal training package or a class milestone. Each invitation links to the right club's listing.

Let class groups and training teams chase a shared goal in a group referral challenge. Club leaderboards rank teams on paid joins, which keeps it fair.
Celebrate a 30th visit, a class milestone or a new personal best with a guest pass members can share right away.
Milestone recorded
Ready to share
Referral attributed
Member rewarded after the first paid month

Partner with corporate wellness programs, nearby businesses and local sports clubs on group and corporate memberships. Each partner gets a referral code, and every join is tracked back to them.

Front-desk staff get simple scripts, and each club gets offers matched to its membership types. Club managers review referral results with our team.

Trial bookings, check-ins and first payments are confirmed from your club management and billing systems. Rewards go only to referrals that become paying members.

Whether you sell streaming, subscription boxes or apps, a subscription referral program brings in paying subscribers. Mobile and broadband providers can run a telecom referral program the same way, and referral credits are applied once the new subscriber's first payment clears.

Long-tenured subscribers can join an advocate program with early access, exclusive content and bonus credit for spreading the word about new releases and plans.

Subscribers submit short stories, unboxing videos and plan reviews from their account. Permissions are recorded before any story appears in your app, on your site or in campaigns.

Request reviews on app stores and review sites after onboarding, a resolved support ticket or a year of service. Every eligible subscriber gets the request, whatever their satisfaction score.

Tie contests to new seasons, product drops and holiday promotions, and count only referred subscribers who complete a first payment.
Show a referral prompt in the app or account page right after an upgrade, a renewal, a first anniversary or a highly rated support call.
Moment detected
Link ready to share
Referral qualified
Shown on the next bill

Each affiliate, device retailer or bundle partner gets its own code, and commissions are paid only after the referred subscriber's first payment.

Credit amounts are modeled against subscriber lifetime value before launch. Cancellation and fraud rules are set up front, and results are reviewed with you every month.

Trigger referral credits from Stripe, Chargebee, Recurly or your telecom billing system, and reverse them automatically if a referred subscriber cancels early.

One franchise referral program covers your whole network. Brand-approved offers keep the experience consistent, and every referral is credited to the location that serves the new customer.

Franchisees invite their most loyal customers into a local advocate group. Perks are set centrally, while each owner decides how to recognize advocates in the community.

Franchisees collect local customer stories and photos for their own marketing. Brand approval keeps every story on message before it is published.

Send a review invitation after each visit or completed service, linked to the right location's listing. Brand teams see review activity for every location in one report.

Kick off network-wide contests with grand openings and seasonal promotions, and rank locations and regions on qualified new customers.
Every completed visit or service can send a referral invitation automatically. Timing and offers are set centrally, so every location follows the same playbook.
Location recorded
Local offer included
Referral credited there
Points or credit added

Franchisees sign up local partners, such as nearby businesses and community groups, with referral codes and fees set within brand rules.

Franchisees receive launch kits and staff guides built around network-wide offers. Results are reported by location and region, so brand teams can see where support is needed.

Connect POS, scheduling and loyalty systems at each location to run a loyalty and referral program, with referral points and visits in one customer profile.

Supporters can invite friends to give, volunteer or attend events through a nonprofit referral program, with recognition instead of cash rewards. Universities and schools can also run a student referral program within their enrollment policies.

Monthly donors, board members and long-time volunteers can lead campaigns, host events and share your mission online. Each contribution earns visible recognition.

Supporters and volunteers share stories, photos and videos with signed consent. Your communications team approves each one before it appears in appeals or reports.

Events and campaign milestones are natural moments to invite donors and volunteers to review you on charity review sites and your own listings, with the same neutral invitation for everyone.

Boost giving days, year-end campaigns and events with peer challenges. Rankings count new supporters who complete a first gift or sign-up.
Add a referral invitation to donation receipts, volunteer confirmations and event check-ins, when supporters feel most connected to your cause.
Receipt sent
Personal link ready to share
First action recorded
Thank-you message and badge sent

Reach new volunteers through corporate partners, faith communities and local groups, each with their own referral link for matching gifts, volunteer days and events. One report shows every partner's results.

Recognition-based campaigns come with ready-made kits for chapter and volunteer leads. Results are reported by campaign, so you can see which appeals bring in new supporters.

Confirm first gifts, recurring donations and volunteer sign-ups in your donor CRM before recognition is given. Every referred supporter is added there automatically.
NEW Agentic Studio
Bring your program rules and business context. Shape a playbook with your team, then put agents to work preparing campaigns, useful assets and your next growth opportunity.
Lifetime Engagement prepares promotional assets. Opportunity Miner finds new program opportunities. Data Wrangler checks connected data. Tribe Leader Support equips your advocates.
See Agentic Studio in action →
EXPLORE WITH YOUR LIFETIME ENGAGEMENT AGENT
What is the best moment to ask for referrals in a franchise customer referral program?
The post-delivery moment, right after a customer receives an order or finishes a service, is a strong time for a franchise customer referral program to ask, because satisfaction is fresh. Keep it to one ask, route the friend to the right location and track how fast that location accepts.
EXPLORE WITH YOUR LIFETIME ENGAGEMENT AGENT
How do you promote a franchise customer referral program to franchisees?
Tell franchisees first: what the franchise customer referral program is, how referrals reach their location, how fast to accept them and who funds rewards. Then brief front-line staff, and only then launch customer messages on thank-you pages, receipts and email.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
What is a franchise customer referral program?
A franchise customer referral program is a brand-run program in which customers of any franchise location refer friends, each referral is routed to the right local location, and both are rewarded once the friend makes a first purchase. Brand marketing sets rules and funding; franchisees run it locally.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
What features should franchise customer referral program software have?
The top features in franchise customer referral program software are locked brand templates with local fields, location referral pages, cross-territory routing, approval workflows, POS and thank-you page integration, funding settlement and network reporting. Weight them by your guardrails, starting with brand-standard compliance.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
Does our franchise network need a customer referral program?
You likely need a franchise customer referral program when referrals already happen but stay invisible: locations hand out paper cards, friends land at the wrong location, and the brand cannot count referrals per location. Readiness depends on funding split, POS data, franchisee buy-in and consent.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
How do I move from spreadsheet referral tracking to a franchise customer referral program?
Moving from spreadsheet referral tracking and manual codes to a franchise customer referral program happens in four phases: audit each location, standardize codes and rules, configure location pages and routing, then activate locations in waves. Most effort sits in the Configure phase.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
What does running a franchise customer referral program look like in practice?
In practice, the first 90 days of a franchise customer referral program are about conversion at each location. This example scenario follows a Field Marketing Manager through five decisions: friend follow-up by email or SMS, routing, coaching, lasting referral links and listening to top referrers.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
Can a franchise customer referral program be a competitive advantage for sports franchises?
A franchise customer referral program differentiates sports and fitness franchises when it is consistent across every location, routes friends to the right club or academy and builds first-party referral data. A front-desk referral card is table stakes; a governed network program is not.
EXPLORE WITH YOUR OPPORTUNITY MINER AGENT
Should a franchise customer referral program and a B2B2C loyalty program launch together?
Launching a franchise customer referral program with B2B2C loyalty works best staggered on one shared foundation. The Franchise Marketing Director is accountable for sequencing, one customer identity, one ledger with brand and franchisee shares, and a rule that a referred purchase earns one bonus, not two.
EXPLORE WITH YOUR DATA WRANGLER AGENT
What KPIs measure franchise customer referral program success?
Franchise customer referral program KPIs are calculated per location and rolled up by region: referred customer conversion by location, referrals per location per month, share of locations actively running referrals, referral acceptance time and brand-standard compliance. Targets come from each location's own baseline.
EXPLORE WITH YOUR DATA WRANGLER AGENT
How do you connect a franchise customer referral program to POS and other systems?
A franchise customer referral program connects to POS or online ordering to confirm first purchases by location, to ERP for funding settlement, to CRM and email or SMS for messages, and to a location directory for routing.
EXPLORE WITH YOUR DATA WRANGLER AGENT
What metrics should a franchise customer referral program dashboard show?
A franchise customer referral program dashboard should lead with referrals per location per month, then show share of locations actively running referrals, acceptance time, referred customer conversion and brand-standard compliance. The weekly view flags locations; the monthly view shows network trends.
EXPLORE WITH YOUR TRIBE LEADER SUPPORT AGENT
What team and budget do you need to launch a franchise customer referral program?
This template helps a Local Store Marketing Manager plan the team, budget and location tasks to launch a franchise customer referral program. It covers a resource worksheet, budget lines with cost drivers, POS receipt setup and a 30-60-90 program launch plan aimed at locations actively running referrals.
EXPLORE WITH YOUR TRIBE LEADER SUPPORT AGENT
Who should own a franchise customer referral program?
A franchise customer referral program is usually owned by the Franchise Marketing Director, with the Brand Standards Manager accountable for approving local referral campaigns and messages. Franchisees run referrals locally, field teams coach them and finance settles reward funding.








Customer Perspective
If you're looking for a powerful platform to run your loyalty and promotions initiatives, NextBee should be your first choice.
Mary Velosky
Executive Vice President · Eniva Health
Compare related approaches and choose the ideas you want to see in your demo.
Turn customer introductions into a tracked referral program with clear reward rules.
Explore this use case →Find willing customer speakers and coordinate briefs, permissions and event follow-up.
Explore this use case →Manage customer award nominations, eligibility and recognition in one branded journey.
Explore this use case →Bring references, reviews and advocacy into a coordinated customer marketing program.
Explore this use case →Track references, reviews and customer contributions alongside your sales context.
Explore this use case →Place a referral invitation after checkout, with offers matched to your brand and rules.
Explore this use case →Follow survey responses with relevant referral invitations and track the next action.
Explore this use case →Add branded referral invitations and progress views to your existing mobile app.
Explore this use case →Build a fintech referral program that links invitations to verified customer actions.
Explore this use case →Get software and scoped support for advocate recruitment, contributions and reporting.
Explore this use case →Give business customers a clear way to introduce prospects and track deal progress.
Explore this use case →Recruit customer advocates for references, introductions and approved stories.
Explore this use case →Bring your program brief, integration questions and rollout priorities. Work through the choices with a team that connects strategy, program operations and implementation.

Head of Referral Strategy
Release rewards at agreed milestones so the program recognizes a qualified introduction and the next valuable step.

Client Relations Director
Invite a referred customer to share once they have experienced value, with a useful message and their own referral link.

Referral Marketing Director
Explore a shared referral perk for a team or household, based on qualified introductions and clear group rules.

Technology Implementation Manager
Connect the invitation to an approved milestone or service event, with duplicate checks before rewards progress.